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Browsers

C++ Runtime error when launching Internet Explorer
Resolutions:551

This issue is related to a Internet Explorer plugin that is malfunctioning. In some cases the Google Toolbar was responsible for the issue.

Uninstall the Google toolbar and if that fixed the issue reinstall it back and usually after reinstall the toolbar is functioning properly.

If the Google toolbar is not installed or uninstaling it still didn't fix the error, disable all the Internet Explorer plugins:


1. Right click on the Internet Explorer icon and choose Properties.
2. Click on the Advanced Tab on the top.
3. Uncheck the Enable 3rd party browser extensions option.
4. Apply the changes.


Still having problems? Ask for help on the forum .
Click here if this resolved your issue.

Submitted by Paul Ionescu

Firefox opens links in 2 windows
Resolutions:588

Batch file attached: doubleFirefox
Description: Deletes and recreates correct values for the registry key that contain information on how explorer.exe will open links (http://, https://, ftp://, gopher://)

There is a Firefox bug that causes the program to open links typed in the Run box or Internet shortcuts in two windows. To read more information about this bug click on this link: http://johnhaller.com/jh/mozilla/firefox_bug_246078.asp .

To resolve the problem run the attached batch file.

Still having problems? Ask for help on the forum .
Click here if this resolved your issue.

Submitted by Paul Ionescu

Toolbars missing in Internet Explorer
Resolutions:454

Batch file attached: IEToolbar
Description: This batch program deletes the settings for the Internet Explorer toolbar forcing IE to load default values. Platform XP/2K.

Symptoms
All Internet Explorer toolbars are missing or locked.

Cause
Corruption of the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar

Solution
Run the attached batch file or do the following:

Click Start, choose Run and execute regedit.
Navigate to HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar
Right Click on Toolbar and choose Delete.
Restart your Internet Explorer.


Still having problems? Ask for help on the forum .
Click here if this resolved your issue.

Submitted by Paul Ionescu

Firefox Search Bar Not Working and Cannot Add New Search Engines
Resolutions:485

If you find yourself trying to enter something into the Firefox search bar and when you hit Enter nothing happens here's what to do:

- Exit Firefox
- Go to Start, choose Run and execute %userprofile%
- Go to Local Settings\Application Data\Mozilla\Firefox\Profiles
- Double click on your profile folder (usually ends in default)
- Delete (or rename) the file "search.sqlite".
- Delete (or rename) the file "formhistory.sqlite".
- Re-start Firefox to see if it solves your problem.


Still having problems? Ask for help on the forum .
Click here if this resolved your issue.

Submitted by Paul Ionescu
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